UX strategist and designer
About me
I collaborate with product and service teams to create the best user and customer experiences. I'm high-energy and easy to work with.
UI Architects
Founder, UX Strategist and Architect | 2001 - Present
UI Architects consults around user experience, conducting research in understanding end user beliefs and behaviors, as well as designing solutions. Customers include Microsoft, T-Mobile USA, Vulcan Ventures, Hewlett-Packard, DaVinci (now Blackmagic Design), GE Medical, Sonosite, and more.
Product work in B2B and B2C, as well as 360 organizational strategy.
Specialties:
T-Mobile USA
Enterprise Architect, Presentation Tier | 2001 - 2002
I was a member of the Enterprise Architecture team, tasked first with analysis of the complex as-built IT system architecture, as well as design of a next-generation unified architecture across the T-Mobile USA enterprise. I was responsible for user experience architecture.
Chase-Bobko, Inc.
Director, Creative Services | 2000 - 2001
I folded the creative services capabilities of Digital Ink Corporation into Chase-Bobko, creating a new CS department in this software development contract firm that specialized in revolutionary content management approaches. I managed a CS staff with zero turnover during a period of particularly high retention challenges sector-wide, and introduced usability practices into the design cycle.
Matsumoto Design /
Digital Ink Corporation
Principal, Creative Director | 1986 - 2000
Matsumoto Design, later Digital Ink Corporation, was a graphic design firm focused on communication solutions. Early adapter of digital design and publishing technologies, we created the visual design of Microsoft's first public internet portal and e-commerce sites. During this time I was also a regular contributor to Publish! Magazine, providing feature articles and product reviews around digital typography.
Society and the Computer
Film, General studies