• About me

    I collaborate with product and service teams to create the best user and customer experiences. I'm high-energy and easy to work with.

  • Relevant Experience

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    UI Architects

    Founder, UX Strategist and Architect | 2001 - Present

    UI Architects consults around user experience, conducting research in understanding end user beliefs and behaviors, as well as designing solutions. Customers include Microsoft, T-Mobile USA, Vulcan Ventures, Hewlett-Packard, DaVinci (now Blackmagic Design), GE Medical, Sonosite, and more.


    Product work in B2B and B2C, as well as 360 organizational strategy.


    • Systems-level UX architecture analysis
    • Corporate UX strategy & competency development
    • Team facilitation for product requirements and definition
    • User and customer experience research
    • User interface architecture and design
    • Usability engineering
    • Application of UX practices in a variety of areas of communication including branding and campaign work
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    T-Mobile USA

    Enterprise Architect, Presentation Tier | 2001 - 2002

    I was a member of the Enterprise Architecture team, tasked first with analysis of the complex as-built IT system architecture, as well as design of a next-generation unified architecture across the T-Mobile USA enterprise. I was responsible for user experience architecture.

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    Chase-Bobko, Inc.

    Director, Creative Services | 2000 - 2001

    I folded the creative services capabilities of Digital Ink Corporation into Chase-Bobko, creating a new CS department in this software development contract firm that specialized in revolutionary content management approaches. I managed a CS staff with zero turnover during a period of particularly high retention challenges sector-wide, and introduced usability practices into the design cycle.

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    Matsumoto Design /

    Digital Ink Corporation

    Principal, Creative Director | 1986 - 2000

    Matsumoto Design, later Digital Ink Corporation, was a graphic design firm focused on communication solutions. Early adapter of digital design and publishing technologies, we created the visual design of Microsoft's first public internet portal and e-commerce sites. During this time I was also a regular contributor to Publish! Magazine, providing feature articles and product reviews around digital typography.

  • Allen is an exceptionally knowledgeable and articulate person. He was a pleasure to work with both on customer-facing projects as well as internally with our sleeves rolled up analyzing data. His creative and analytical backgrounds converge to provide terrific insights and perspective into any project. He readily shares his depth of expertise and experience with others. I welcome the opportunity to work with Allen.

    Leslie Hale
    Chief Strategy Officer at Methodologie

  • Services

    UX Strategy & Architecture

    Product concept & ideation

    Customer and User Insights

    Product usability insights

    Collaborative Design Facilitation

    User Interface Design

  • Education

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    The Evergreen State College

    Society and the Computer

    Self-directed studies on the relationship and cross-influences of culture and technology.
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    Portland State University

    Film, General studies

    Undergraduate studies in philosophy & film
  • Let's Chat!

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    Bellingham, Washington Area
  • Contact me!